The Road Accident Fund (RAF) is offering four (4) Administrative Assistant positions in East London, Eastern Cape, as part of their Medical Management department. This is a fantastic opportunity for individuals seeking to start or advance their careers in public administration within the healthcare sector.
The Administrative Assistant will provide day-to-day administrative support to the Medical Management department, ensuring efficient processing of medical claims and maintaining accurate records.
Key Responsibilities
1. Compliance Administration
Maintain up-to-date written documentation related to departmental activities.
Ensure adherence to policies, process standards, and internal controls.
2. Office Coordination
Manage correspondence, filing, and telephonic queries.
Provide general administrative support to the office.
Ensure timely responses to requests and follow up on outstanding matters.
Engage with Processing Centers on pending issues.
Assist in maintaining stationery supplies within the department.
Validate and verify information and documents for accurate processing.
Allocate reference numbers and capture documents on various systems.
Draft and send letters to stakeholders as required.
3. Meeting Support
Arrange meetings and schedule appointments.
Take and distribute minutes in accordance with governance standards.
Maintain a register to track outstanding matters.
Support the maintenance of follow-up plans on meeting resolutions.
Manage team diaries and confirm meetings with internal and external stakeholders.
4. Document and Records Management
Administer records management and filing processes in line with RAF filing plans.
Ensure the filing system is up-to-date and functional.
Retrieve and file information as requested.
Safeguard the confidentiality of all documents.
Acknowledge receipt of documentation, apply file numbers, and record data onto the computer system.
Experience: At least 1 year of relevant experience in an administrative or similar environment.
Technical and Behavioral Competencies
Technical Skills
Computer literacy (MS Word, Excel, PowerPoint).
Strong organizational and administrative abilities.
Report and letter writing skills.
Basic understanding of Supply Chain Management (SCM).
Basic financial acumen.
Behavioral Skills
Planning, organization, and coordination.
Personal mastery and emotional intelligence.
Ethics and strong values.
Client service orientation.
Salary and Contract Details
Annual Salary: R244,732.00 (T.A.S.K Grade 06).
Contract Duration: 36 months (fixed term).
Note: RAF offers Total Employment Cost (TEC) packages with no additional contributions from the employer. Successful candidates must structure their own packages.
Employment Equity Commitment
The Road Accident Fund is committed to employment equity, with preference given to People with Disabilities for these roles.
How to Apply
To apply for the Administrative Assistant position, follow these steps:
Step 1: Prepare Your Documents: Ensure you have the following documents ready:
A detailed CV.
Certified copies of your qualifications and ID.
Step 2: Submit Your Application: Apply online through the official RAF careers portal: careers.raf.co.za
Step 3: Confirmation: After submitting your application, you will receive a confirmation email acknowledging receipt.
Step 4: Monitor Your Email: Keep an eye on your email inbox for any updates or further instructions.
Please note: If you do not receive correspondence within six weeks of the closing date, consider your application unsuccessful.
Benefits of the Position
Skill Development: Gain hands-on experience in public administration within the healthcare sector.
Professional Growth: Enhance your organizational, communication, and administrative skills.
Career Advancement: Open doors to future employment opportunities within the public sector.
Contribute to Public Service: Play a role in assisting road accident victims and their families.
Frequently Asked Questions (FAQs)
Yes, the position is an Employment Equity (EE) targeted role, with preference given to People with Disabilities.
While prior experience is preferred, individuals with strong administrative skills and a willingness to learn are encouraged to apply.
Yes, successful candidates will receive on-the-job training to familiarize themselves with RAF processes and systems.
There is no specific age limit; however, preference may be given to individuals under 35 years of age as part of the Employment Equity strategy.
Shortlisted candidates will be contacted for further assessment and interviews. If you do not hear from RAF within six weeks, consider your application unsuccessful.
