How to Cancel Your SASSA SRD R370 Grant Payment?

Not eligible for the SASSA grant? Want to cancel? No worries, cancel your SRD grant with a simple procedure. 

SASSA clarifies its terms and conditions for eligibility for the grant. If you are found not to be the right person to collect grant payments, you must cancel the grant. In this post, we will learn how to cancel your SASSA SRD R370 Grant in various effective ways. Also read: Why SRD R370 Grant Application Disapproved?

Cancel R370 Grant Application

Here is a simple guide to cancel your R380 grant application.

1. Go to the official page https://srd.sassa.gov.za/said
2. Navigate to the option “Cancel My Application” and click on it.
3. Now, click on the link “click here to cancel online” and start the cancellation process.
4. Enter your South African ID card number and registered mobile number.
5. Click on “Send Pin” and verify your identification using the OTP.
6. A form will appear; fill out the form, mention the reason for cancellation, and submit the application.
7. You will get a notification via email about application cancellation.

Note: You can Reinstate My SRD Grant in the Future If Needed.

Common Reasons to Cancel the SRD R370 Grant Application

• Change in eligibility status due to improved financial conditions
• Errors are entered in the application form, and canceled to reapply for the grant application.
• Mistakenly applied for the grant; however, applicants do not need any financial aid.

Cancel R370 Grant Payments via WhatsApp

You can terminate your SASSA grant via WhatsApp by accessing SASSA’s official WhatsApp number. Follow the steps given below:

1. Save SASSA’s contact number 082 046 8553 in your WhatsApp contact list.
2. Open the chat and type a message, “Terminate SASSA R370 Grant,” and send.
3. You will be redirected to several options. Choose the “Cancel my application” option from the list.
4. Provide your ID number and phone number.
5. Verify your cancellation via OTP.
6. You have completed the cancellation process.

Terminate SASSA SRD R370 Grant Payments via Email

There is another advantage to canceling your SASSA grant via email. Follow the steps as follows:

1. Open your email registered with SASSA.
2. Composed an email to the address GrantsEnquiries@sassa.gov.za
3. State the purpose of canceling your grant/application along with a clear reason.
4. If needed, you can attach any proof, such as an uneligibility, or proof of getting a job.
5. Include important information such as your reference number, ID number, and phone number.
6. Send the email and wait for the confirmation from the department.
7. Keep the sent email in draft to avoid future errors.

Cancel the SRD Grant through the SASSA Helpline

You can also terminate your SRD grant process through the SASSA helpline. Follow the given steps:

1. Call SASSA helpline 0800 60 10 11.
2. Press 1 to talk with a live representative.
3. Provide information, follow the instructions, and complete the process.
4. They will confirm your cancellation request and forward it to SASSA’s administrators.

Terminate a SASSA Grant Without Providing a Phone Number

In case you are unable to provide your phone number, visit the nearest SASSA office. You must have your ID card verified by the staff. Ask to cancel the Grant/application by providing the required details and completing the process.

On the other hand, you can update your phone number on SASSA’s web portal to cancel the grant online.

What Happens After You Cancel the SRD Grant Application?

After completing the SRD Grant cancellation process, the applicants will no longer be able to receive grant payments because of the cessation of the fund cycle. When your cancellation process is complete, SASSA will send you an email; however, you can apply for other grants if you are eligible for them.

Additionally, you can still receive pending payments before submission of the cancellation form. Afterwards, your future payments will be disabled.

Time Period Approving a Grant Cancellation Request

Within a week, the SASSA will verify your cancellation application and confirm the process. If late, then it can occur due to a large number of requests. You will get a confirmation email or SMS when SASSA approves your request.

How to Reactivate SRD R370 Grant Application?

1. Go to the official SASSA web page.
2. Navigate to the “Restore my withdrawn application” option.
3. Provide your ID card number and phone number.
4. Verify your identification via OTP.
5. Follow the instructions, and confirm the reactivation grant process.

Tips to Avoid Issues During the Cancellation Process

The process to cancel the SRD R370 grant application is simple, but follow the tips below to avoid issues:

• Double-check the entered information in the cancellation form, and the credentials should match the initial application form.
• Do not access fraudulent sites to cancel your application; always do it on the official site of SASSA.
• To avoid future disputes, save your cancellation email that is verified by SASSA.
• Contact the SASSA helpdesk for any kind of assistance related to cancellation matters.

Conclusion

Cancellation the SASSA SRD R370 Grant process is straightforward. Cancel the grant with the help of the SRD web portal, WhatsApp, helpline, email, and by visiting the nearest SASSA office. Choose the way that is convenient for you and choose an authentic reason to cancel your request. Provide a valid ID card number, mobile number, and other details to avoid disputes and errors. 

FAQ’s