SASSA Status Check Appeal

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SASSA Status Check Appeal

The South African Social Security Agency (SASSA) has been serving people by playing the role of a national agency since 2005. Since its creation, its primary tasks include distributing social grants, managing the Sassa social security system, and more on behalf of the Department of Social Development (DSD). The aim is to serve deserving people facing hardships, but you have to apply for its grants program. Commonly, Sassa applications get rejected, and Sassa status check appeals are the hope for many.

Don’t worry if you get rejected by the SASSA authorities because you still have the right to appeal and another chance to get a grant. This guide will address the complete procedure for the Sassa status check appeal, its considerations, and everything important. Let’s explore till the end!

Time To Submit SASSA Appeal

In how many days can you submit a Sassa appeal? The organization provides comprehensive time to appeal for your rejected grant application. Usually, Sassa’s appeal time is within 90 days, counting from the date of application rejection. Remember that your appeal will only be considered if you apply after 90 days, and all efforts will be useful. Therefore, check the application’s rejection date and apply if you still have time.

Moreover, all the appeal applications are given to the Department of Social Development Independent Tribunal for Social Assistance Appeals (ITSAA). Don’t worry; the procedure is a breeze and is further explained in this article.

How To Submit R350 Grant Appeal?

First, check the validity and your eligibility; if you meet all the program requirements, you are good to submit the R350 appeal online to the Moya APP SDR platform. Here is the step-by-step guide to submit an appeal with the help of your ID.

  • First, visit the official Sassa website or open the link at www.srd.dsd.gov.za
  • Find the Options button and further click “Lodge appeal.”
  • After that, enter your ID number and personal mobile number in the prescribed space.
  • Tap on the “Send PIN” button and wait for a while. The portal will send you a verification SMS to consist of a PIN.
  • Now, enter the received PIN on the website and click “Submit” again.
  • Here, you have to select the month when you are submitting the grant appeal.
  • Select the reason for your appeal and click Submit.
  • Congratulations! Your appeal has been submitted. Now you have to wait for the confirmation and further procedure by the authorities.

Steps For SRD SASSA Status Check Appeal

It’s important to check your appeal’s status for further updates about the grant procedure. What you need is your ID number and cell phone number, and you can check Sassa’s appeal status by following the steps below:

  • Step 1: First, open the Sassa appeal portal or follow the link at www.srd.dsd.gov.za
  • Step 2: Now, you will see two empty spaces asking for mobile and ID numbers.
  • Step 3: Enter the ID number and your personal phone number in the prescribed spaces.
  • Step 4: Click Track, which will take some loading. Congrats! You will see your appeal’s status on the screen immediately.

Note: Remember that you don’t need to repeatedly submit the appeals if you don’t get an answer from authorities. For any issues, you can visit the Sassa office of contact at their official helpline at 0800601011. If the appeal is approved, you will get the grant payment, and the authorities will communicate with you through SMS. Don’t forget that Sassa only provides grants at Sassa Bank.

SASSA Status for R370 Payment Dates October 2025

PaydayPayment DatePayment Time
Saturday25 October 202509:00 AM to 05:00 PM
Sunday26 October 202509:00 AM to 05:00 PM
Monday27 October 202509:00 AM to 05:00 PM
Tuesday28 October 202509:00 AM to 05:00 PM
Wednesday29 October 202509:00 AM to 05:00 PM
Thursday30 October 202509:00 AM to 05:00 PM

Who Is Eligible For Sassa Appeal and Payments?

In the beginning, it was started to give initial and temporary relief to the South Africans in the pandemic. However, it still works to help the needy who fall under certain categories. If we talk about the eligibility criteria, there are simple eligibility requirements.

For example, you must be an African permanent resident of South Africa and be registered as a refugee (age between 18-60 years). Similarly, the candidate should not have any income, or the income should be little. The candidate should not receive any grants from other government organizations. After submitting the application and selection, Sassa officials always confirm your eligibility and income before releasing your grant.

Sassa Status Check Appeal Process

Here, you will get all the information about the Sassa appeal procedure from the beginning to the end. First, you must have a Sassa reference number (provided at the time of application) to check the SRD Status appeal. After that, visiting their official website is necessary at www.sassa.gov.za. After that, log in to your Sassa account, enter the details, and check the SRD appeal. Don’t check once; visit the portal frequently and check the status. The reason is that your application can be approved anytime. It’s a good practice to check the appeal’s status two times a day (morning & evening).

Reason For SASSA Appeal Status: Declined

You may get rejected again in the Sassa appeal (R350 application). However, remember that there is always a solid reason behind the appeal status “Declined.” Here, we have listed the common reasons for declined appeal status.

  • Referred_safps: If you were involved in any fraud previously and registered as a perpetrator, your appeal will be rejected immediately after checking your record.
  • Age: Your appeal will be rejected if your age doesn’t fall under the defined range (18-60 years).
  • Referred LInked Risk Mobile: If your phone is used for illegal activities or is blocklist by security officials, your application will be declined.
  • Alternative Income Source: While verification, if authorities find other income sources except those mentioned in the applications, your appeal will be denied.
  • NSFAS: If you are already registered for the NSFAS student financial grant, you can’t receive the R350 grant.
  • Existing Sassa grant: If you are taking a grant from Sassa and want to apply again, your application will be declined.

Govt. Payroll Registered: If you work as a government servant, your application will be rejected.

Conclusion

To sum up, it’s all about the Sassa status check appeal. Visit the official Sassa portal, enter your ID and phone number, and the portal will show your status immediately. Make sure to fulfill all the requirements before appeal, and you must be eligible to receive a financial grant. If you are lucky enough, follow the further instructions given in the SMS by the Sassa authorities. Appeal now even if your application has been rejected (within 90 days), and try your luck again.

65 thoughts on “SASSA Status Check Appeal”

  1. Pingback: SASSA SRD R370 Grant Application is Disapproved | How to Appeal?

    1. Nompumelelo pamela ntetha

      Last month i didn’t get my 370 but it’s say Approved and it’s even have the date 25 and the say I wiil gat on 29 but I didn’t receive it plz bring back my 370 I really really need it plz

      Reply

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  5. Nazley Anne

    Good morning

    My name is Nazley Anne Beaunovia Tolman I want to change my phone number of my srd I don’t know how to do it can you please help me with it my id nr is 8709010302089 and the old phone is 0732231595 my new phone number is 0837874408 thank you…?

    Reply

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  11. Brillo

    All my appeals for the most of 2yrs has not been attended to , still shows pending and some declined with no reason what-so-ever…
    All was declined for “alternate income” when there is absolutley no income. I have appealed upon appeals even sent emails starting from the bottom, right through to top management…. all my emails were ignored by most, just this girl in there call centre, Paula Batista keep sending me a random email basically stating that I need to just wait for the process to unfold… No Explanation, No Reason, No Escalation… Nothing!!! But really now, for more than 2yrs no….???
    Can they be so incompetent where there staff, from the call centre all the way up to Heads of Departments and the Big so called bosses, just disrespect the Citizens of this Country and line there Pockets and to hell with the rest…… God Save Our Country

    Reply
    1. Lubanzi

      We completely understand your frustration and how stressful this situation must be. Many applicants have experienced similar delays and unexplained declines. Please note that our website is an independent platform that helps users check their SASSA SRD grant status and provides updates, but we do not have direct control over the appeal or approval process.

      For your case, we strongly recommend:

      Logging into the SASSA Appeals Portal
      regularly to check updates.

      Contacting the official SASSA call centre at 0800 60 10 11 for escalation.

      Visiting your nearest SASSA office with supporting documents to prove you have no alternative income.

      We hope this helps and we truly wish your issue is resolved soon. Please keep checking your status on our website for any real-time updates.

      Reply

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    2. Salamina Sennelo

      last month i got my srd, surprisingly this month, back to source f income that I donr get and im not working since 2023 and no remittances. cant they see that my persal is not active since 2023?

      Reply
  18. Moroa Moloto

    I’m Moroa Moloto I need to appeal sassa from November till July status says ID verification nd I already fixed I got paid for august but when I appeal failed

    Reply
    1. Johnny dijana mofokeng

      I’ve been sending my appily for a while since June I haven’t get paid n I’m not working plz plz what is the problem about my 370

      Reply
  19. NTOMBOXOLO DAYIMANI

    I Ntomboxolo Dayimani I need to appeal my boyfriend likes to send money in my account for him to keep it and that is making me not to get my R370 grant please except my appeal

    Reply

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  23. Faouq

    I know it was not my mistake henceforth should not be held accountable for neglectful sassa offices or protocol years ago now I must suffer having more kids and unemployed,thus cannot be accountable for a payment which continued as clearly I at that time started to work.

    Reply

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